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Frequently Asked Questions
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What's Included in Your Can Concierge Membership
Your Can Concierge membership is designed to make collection day effortless. Every visit includes dependable, professional service so you never have to worry about your carts again.
✔ Weekly Cart Rollout
We move your trash, recycling, and/or yard waste carts from the side or back of your home to the curb before your scheduled collection.
✔ Cart Return
After your waste has been collected, we return your carts to their designated storage area.
✔ Exterior Cart Wipe-Down
Each time we return your carts, we wipe down the outside to help keep them clean and presentable.
✔ Reliable, Scheduled Service
Your carts are serviced on your scheduled collection day, every week, so you never have to remember.
✔ Personalized Property Setup
Every membership includes a complimentary home assessment to document your cart locations, collection schedule, and any access instructions.
✔ Monthly Cart Cleaning (Premium Membership)
Premium members receive a thorough cleaning of the inside and outside of all serviced carts once a month.
✔ Monthly Deodorizing (Premium Membership)
After cleaning, we deodorize your carts to help eliminate odors and keep them smelling fresh.
✔ Friendly Customer Support
Need to update your service or leave special instructions? Our team is just a call, text, or email away.
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Definitely. You can switch plans, upgrade, or make changes to your membership anytime.
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Memberships are flexible and can be canceled at any time from your account. You’ll retain access through the end of your current billing cycle.